Industry Watch
A consumer group is taking the FCA's £7.5bn car finance redress scheme to the Upper Tribunal. The Financial Ombudsman has rewritten the rules on what counts as a 'free' complaint. And the OPSS published six new product recalls in one week, two of them serious. Here's what it all means for you.
Industry Watch
This week the rules that decide how long you have to wait before a regulator will actually help you with your dispute have moved in your favour. Three changes matter most. One is enormous and only landed yesterday. The big one: you'll be able to escalate energy disputes
Industry Watch
This week brought some significant developments for UK consumers. From the CMA's landmark first financial penalty for drip pricing, to Ofgem writing off half a billion pounds in energy debt, here's what you need to know. CMA Slaps AA With £4.2 Million Fine. And Your
Industry Watch
The FCA's motor finance redress scheme is now confirmed. Here's what you need to know about the £7.5 billion in compensation, plus faster telecoms complaint escalation and an urgent tumble dryer safety recall.
Industry Watch
16th April 2026 It's been a landmark week for UK consumer protection. From the CMA's first major enforcement action under new powers to the countdown to historic renters' rights, here's what you need to know. CMA Fines AA £4.2 Million for Hidden
weekly-roundup
15th April 2026 | Consumer News It's been a packed week for UK consumer rights. From a £7.5 billion motor finance redress scheme going live to a major overhaul of council tax debt collection, here are the stories that matter to you. Motor Finance: £7.5 Billion Coming
Know Your Rights
The FCA's motor finance consumer redress scheme (PS26/3) covers roughly 12.1 million eligible car finance agreements and an estimated £7.5 billion in total compensation. Here's who qualifies, what happens when, and how to avoid paying a claims company.
Consumer Tips
Most consumer complaints fail for avoidable reasons. These are the five mistakes that quietly lose more cases than bad law does, with a concrete fix for each.
Platform Updates
EvenStance is a platform built for people who have been fobbed off once too often. It pairs a consumer who knows their case with an AI that knows the rules. Here is what it is, what it is not, and how to start.